DataCard SD Series Podręcznik Użytkownika Strona 56
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46 Troubleshooting
The color printing has flaws
Problem Probable Cause Solution
One or more unprinted
lines appear on the
card.
The printhead is dirty or
damaged.
Clean the printhead. Refer to “Clean the
Printhead” on page 28.
One color panel is not
aligned correctly with
other color panels.
The cards are slipping
in the track.
Run a cleaning card. Refer to “Run a
Cleaning Card” on page 30.
The cards are not the
correct size for the
printer.
Use cards that meet the size requirement
for the printer. Refer to “Cards” in your
printer’s Installation and Administrator’s
Guide for specifications. If you must use
the cards you have, ask your system
administrator for help.
Printing is blurred. The cards have a
matte, not glossy, finish.
Use cards that meet the requirements for
the printer. Refer to “Cards” in your
printer’s Installation and Administrator’s
Guide for specifications.
The rollers are dirty. Run a cleaning card. Refer to “Run a
Cleaning Card” on page 30.
The printhead is dirty. Clean the printhead. Refer to “Clean the
Printhead” on page 28.
The printed card has
small unprinted areas.
Unprinted cards have
scratches.
Handle cards carefully. Refer to “Card
Quality Guidelines” in your printer’s
Installation and Administrator’s Guide.
Cards have
embedded particles,
an uneven surface, or
the card edge has
burrs.
Use cards that meet the requirements for
the printer. Refer to “Cards” in your
printer’s Installation and Administrator’s
Guide.
The rollers are dirty or
the card packaging
contains debris.
Run a cleaning card. Refer to “Run a
Cleaning Card” on page 30.
- Datacard 1
- Series Card Printers 1
- User’s Guide 1
- Proprietary Notice 2
- Trademark Acknowledgments 2
- Compliance Statements 3
- Regulatory Compliance 4
- 5
- Revision Log 6
- Contents 7
- Chapter 1: Introduction 11
- 2 Introduction 12
- Chapter 2: About the Printer 13
- Printer Components 14
- Print Ribbon Cartridge 15
- Printer with Input Hopper 16
- Multi-card hopper 17
- System Label 18
- 10 About the Printer 20
- Chapter 3: Using the System 21
- Printer Controls 22
- LCD Panel Menus 23
- User Button and Light 24
- Ribbon Light 25
- Card Light 25
- 16 Using the System 26
- Print a Test Card 27
- Load and Replace Supplies 28
- Load the Print Ribbon 29
- Load the Cleaning Sleeve 30
- Install the Ribbon Cartridge 31
- 22 Using the System 32
- Chapter 4: Printing Cards 33
- Print Cards 34
- INTS&TIPS 35
- 26 Printing Cards 36
- Chapter 5: System 37
- Maintenance 37
- Clean the Printhead 38
- Run a Cleaning Card 40
- 32 System Maintenance 42
- Optional Multi-Hopper 43
- SERbutton 44
- SERbuttontostart 45
- 36 System Maintenance 46
- Chapter 6: Troubleshooting 47
- • Cardproductionsoftware 48
- • Printerplug‐in 48
- Installation Problems 50
- Driver Problems 52
- Card Appearance 54
- Something did not print 55
- The color printing has flaws 56
- The printing is too light 57
- The printing is too dark 58
- Magnetic Stripe Problems 59
- Card Jams 61
- Messages and Conditions 62
- Messages from Printer Manager 64
- Other Messages 64
- Respond to Messages 65
- Printer Messages 65
- 56 Troubleshooting 66
- 58 Troubleshooting 68
- 60 Troubleshooting 70
- 62 Troubleshooting 72
- SERbuttonor 73
- 64 Troubleshooting 74
- Driver-Only Messages 75
- Readystate 76
- Driver SDK Messages 77
- 68 Troubleshooting 78
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